Shipping Policy
Each piece, carefully prepared
All garments are handmade in limited quantities.
Each order is carefully prepared and dispatched within 2–5 working days.
For made-to-order pieces or during busy periods, additional time may be required. If so, you will be informed.
United Kingdom
All UK orders are shipped via tracked delivery.
-
Standard Delivery: 3–4 working days — £4.99–£6.99 (varies depending on weight)
-
Express Delivery: Next working day — £8.99
Complimentary standard shipping on orders over £350
Complimentary express shipping on orders over £450
International
We ship worldwide using tracked services.
-
Europe: £20–£25 (5–10 working days)
-
Rest of World: £35–£40 (7–14 working days)
Complimentary shipping:
-
Europe — orders over £550
-
Rest of World — orders over £600
Delivery times are estimates and may vary depending on destination and customs.
Shipping costs vary depending on weight.
Customs
Orders shipped outside the UK may be subject to import duties and taxes.
These are determined by local authorities and are the responsibility of the customer.
Tracking
Once your order has been dispatched, you will receive a tracking number via email.
Delays
While we work with trusted carriers, delays may occasionally occur due to external factors beyond our control.
In the rare case
If your order arrives damaged or does not reach you, please contact us within 7 days of delivery.
We will handle each case with care and attention.
Contact
For any enquiries:
uniqsoul.shop@gmail.com
Thank you for supporting independent design and slow craftsmanship.