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Refund Policy

Overview

Each piece is handmade in limited quantities, which means we handle returns with care and consideration.

We kindly ask that you review your order carefully before purchasing.
 

Eligibility

Returns are only accepted in the case of:

  • Defective items

  • Incorrect items received

To request a return, please contact us within 7 days of delivery.
 

Conditions

Items must be returned unworn, unwashed, and in their original condition.

Due to the handmade and limited nature of our pieces, we are unable to accept returns for change of mind.
 

Refunds

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be processed back to your original payment method.
 

Exchanges

We currently do not offer direct exchanges.
If you require a different size or item, please place a new order and return the original if eligible.
 

Shipping Costs

Shipping costs are non-refundable unless the item is faulty or incorrect.

Return shipping costs are the responsibility of the customer.
 

Contact

For any return-related enquiries, please contact:

uniqsoul.shop@gmail.com
 

We appreciate your understanding and support for independent, handmade design.

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